Shipping policy

Shipping availability and charges

Standard outbound shipping is free within India to courier-serviceable PIN codes. Shipping availability depends on the destination and courier serviceability.

Dispatch and delivery

We dispatch orders within 48 hours of receiving them. Dispatch means handing your parcel to the courier; it is not a promise that delivery will be completed within 48 hours.

Delivery time varies by destination and courier serviceability. Any delivery estimate is separate from our dispatch timeframe. Contact customer support promptly if your shipment is delayed or missing.

Cash on Delivery

Cash on Delivery is available at no additional charge for eligible orders. COD availability depends on the destination and courier serviceability.

Address corrections and cancellation

Please check your delivery address and contact details before placing an order. For an address correction or cancellation, contact customer support with your order number before dispatch. Address changes may not be possible after dispatch.

Customer support

Phone: +91 7737449949
Email: henalinc@gmail.com

HENAL INC
80a Raghunath Puri First
Shyopur Road, Pratap Nagar
Jaipur, Rajasthan 302033
India

Grievance Officer: Deepak Kumar. You can contact him using the phone number or email above.

Your rights

Read this policy together with our Terms of Service and Refund, Return and Exchange Policy. Nothing in this policy excludes or limits rights or remedies that cannot lawfully be excluded. Delivery estimates do not remove rights under applicable consumer law.